Bed Allocation Management Coordinator

Mayo Clinic • Mankato, MN

13h

About The Position

The Bed Management Allocation (BAM) Coordinator coordinates the placement of patient admissions in a prompt, courteous and efficient manner. They are proactively aware of bed availability and staffing capability on all care units and/or initiates action to gather this information proactively. The Coordinator acts as a problem-solver and consultant when bed availability is an issue or there is a need to optimize utilization of hospital facilities/services. They are knowledgeable of the clinical groupings to ensure appropriate patient placement within the entire hospital setting. Communicates with patient access, staffing, clinics, logistics and the emergency department to streamline the admission process and ensure the process, staff and equipment are ready for all patient admissions.

Requirements

• HS Diploma or equivalent AND a minimum of four years of relevant experience in customer service, insurance and/or health care environment OR an associates degree.
• Customer-focused, service-oriented.
• Demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility.
• Knowledge of personal computer applications such as Windows, Microsoft Word and Excel.
• Knowledge of medical terminology is helpful.
• Trained and can demonstrate proficient use of the Internet and Microsoft Office, including Word, Excel, PowerPoint, Visio and Outlook.
• Ability to communicate clearly, concisely, and effectively in both oral and written formats.
• Ability to collect, organize and analyze data from a variety of sources.
• Ability to negotiate, collaborate, and consult in a problem-solving, team oriented environment.
• Ability to demonstrate and articulate an understanding of hospital-wide needs and concerns.
• Flexibility to adjust schedule to meet the needs of the department.

Nice To Haves

• Associates degree in business or health care field preferred.
• Experience with EPIC preferred but not required.

Responsibilities

• Coordinates the placement of patient admissions in a prompt, courteous and efficient manner.
• Proactively aware of bed availability and staffing capability on all care units and/or initiates action to gather this information proactively.
• Acts as a problem-solver and consultant when bed availability is an issue or there is a need to optimize utilization of hospital facilities/services.
• Ensures appropriate patient placement within the entire hospital setting based on knowledge of clinical groupings.
• Communicates with patient access, staffing, clinics, logistics and the emergency department to streamline the admission process and ensure readiness for all patient admissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED