Beauty Sales Leader - Prestige Beauty, Streets of South Point - Full Time
About The Position
As a Leader, Prestige Selling at Macy’s, you drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you combine product knowledge, leadership, and a passion for beauty to foster a high-performing, customer-focused environment. You lead by example through personalized customer service, coaching Beauty Advisors toward performance goals, and executing events and brand strategies to grow market share. You help build client loyalty, champion product launches, and partner with vendors and store leadership to deliver business results. You also maintain a polished, shoppable beauty space, keep up with beauty trends, and support collaboration and continuous improvement across the team. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and colleague availability.
Requirements
- Must be able to communicate effectively with customers, co-workers, and supervisors.
- Must be able to read and understand employment policies and safety rules and procedures in English.
- Must be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Must be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Must be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Must have close vision, color vision, depth perception, and focus adjustment.
- Must frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
- Requires flexible availability for days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
- Must manage multiple priorities in a fast-paced environment with strong attention to detail.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience is preferred.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build client relationships and drive client development through outreach and follow-up.
- Review and analyze daily, weekly, monthly, seasonal, and annual sales results; implement strategies to grow business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Coach Beauty Advisors and support the team in meeting performance goals.
- Keep the beauty counter polished, organized, stocked, and welcoming, including maintaining testers, signage, pricing, and displays.
- Support merchandising updates and help ensure customers have what they need before leaving.
- Model collaboration, honesty, and care while supporting peers and striving to achieve sales and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
