Beauty Sales Associate

Personal Care Industry•Raleigh, NC
•Onsite

About The Position

At European Wax Center, we're in the confidence business. We're looking for motivated, energetic, and customer-focused individuals who enjoy building relationships, exceeding goals, and creating exceptional experiences. As a Beauty Sales Associate, you will play a critical role in driving center performance by converting guests into loyal members, recommending products and services, and delivering an outstanding guest experience from start to finish. This is an ideal opportunity for someone who enjoys sales, thrives in a fast-paced environment, and wants to build a career with a growing brand.

Requirements

  • Strong sales mindset with a passion for helping people
  • Exceptional customer service and communication skills
  • Ability to build rapport and establish trust quickly
  • Goal-oriented and motivated by performance incentives
  • Comfortable making outbound calls and engaging prospective guests
  • Ability to multitask in a fast-paced environment
  • Reliable, positive, and coachable attitude

Nice To Haves

  • Previous sales experience
  • Retail, hospitality, fitness, wellness, beauty, or service industry experience
  • Experience working toward individual or team performance goals
  • Experience using appointment scheduling or customer management systems is a plus

Responsibilities

  • Educate guests on our services, products, and membership options
  • Consistently achieve sales goals through memberships, service packages, and retail products
  • Recommend services and products based on guest needs
  • Follow up with prospective, current, and lapsed guests through calls, texts, and emails
  • Build guest loyalty and maximize guest retention through relationship-building and exceptional service
  • Create a welcoming and positive experience for every guest
  • Manage reservations and assist guests with scheduling needs
  • Address guest concerns professionally and effectively
  • Maintain accurate guest records and reservation notes
  • Ensure every guest leaves feeling valued and excited to return
  • Assist with opening and closing procedures
  • Maintain a clean, organized, and professional center environment
  • Support daily business initiatives and promotional campaigns
  • Work collaboratively with the management team and Wax Specialists to drive center success

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources
  • Competitive hourly pay
  • Uncapped commission and bonus opportunities
  • Flexible scheduling
  • Paid training and ongoing coaching
  • Career growth opportunities into leadership positions
  • Employee discounts on products and services
  • Fun, fast-paced, and supportive work environment
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