Beauty Manager

JCPenney•Rockwall, TX

4d•Onsite

About The Position

Beauty Manager at JCPenney. This role involves leading a team, driving business results, and creating exceptional experiences for customers. The Beauty Manager will lead their team, analyze business performance, develop talent, maintain strong visual standards, and create an engaging shopping experience for every customer.

Requirements

Customer Focus: Prioritize customers' unique needs. Provide excellent service and create positive experiences. Remain approachable, accessible, and responsive.
Critical Thinking: Apply company and functional knowledge to business decisions. Gather information, identify problems, and develop solutions. Use facts and data to make effective recommendations.
Drives Improvement: Generate and test ideas that improve business performance. Learn from setbacks and remain open to feedback. Recognize accomplishments and provide candid, constructive coaching.
Produces Results: Establish clear goals and measure performance against them. Prioritize effectively and follow through on commitments. Remain flexible and adaptable when faced with obstacles or change.

Responsibilities

Lead and develop your team: Provide frequent coaching and feedback, set clear expectations, recognize individual contributions, motivate associates, and empower team members to make confident business decisions.
Analyze business performance: Review sales reports, business metrics, and other available information to understand performance trends, identify opportunities, and take action to improve results.
Support talent management: Identify and recruit talented individuals in the local market and actively seek candidates for open positions.
Maintain visual standards: Walk the sales floor regularly to ensure merchandise is clean, organized, and presented according to JCPenney visual standards.
Deliver excellent customer service: Engage with customers, understand their needs, and work with your team to create positive and memorable shopping experiences.
Execute monthly animations: Partner with store leadership and your team to prepare for upcoming merchandise presentations, layouts, and promotional sets while ensuring an engaging experience for customers.