Beauty Concierge - Boise Town Plaza Rack

Nordstrom•Boise, ID

2d•Onsite

About The Position

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. This role involves sharing a love of beauty trends, providing product knowledge, and ensuring a quick, easy, and fun customer experience. The Beauty Concierge is also responsible for maintaining the sales floor, completing inventory processes, and handling customer issues effectively. Collaboration with the team is essential to keep the sales floor presentable through re-merchandising and straightening.

Requirements

Enthusiasm and a sense of adventure, see the glass as half full
Accountability, initiative, and a high level of ownership
Organizational skills, attention to detail, and ability to prioritize multiple tasks
A calm head in a busy retail environment
Solid math, verbal, and written communications skills

Responsibilities

Share love of beauty trends and tell customers all about product knowledge
Keep the customer experience quick, easy, and fun while helping customers uncover great deals
Keep the sales floor clean, filled in, and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Defuse customer situations and provide resolution in a timely and effective manner
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day