Beauty Concierge- Bell Tower Shops Rack

Nordstrom•Fort Myers, FL

2d•$16 - $17•Onsite

About The Position

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. This role involves sharing a love of beauty trends, educating customers on product knowledge, and ensuring a quick, easy, and fun customer experience. The Beauty Concierge will also be responsible for maintaining the sales floor, completing inventory processes, and resolving customer issues effectively. Collaboration with the team is essential to keep the sales floor presentable through re-merchandising and tidying.

Requirements

Enthusiasm and a sense of adventure, see the glass as half full.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks.
A calm head in a busy retail environment.
Solid math, verbal, and written communications skills.
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing and pulling.
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Share love of beauty trends and educate customers on product knowledge.
Keep the customer experience quick, easy, and fun while helping customers uncover great deals.
Keep the sales floor clean, filled in, and complete all inventory processes, ensuring merchandise is properly checked in and accurately ticketed.
Defuse customer situations and provide resolution in a timely and effective manner.
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day.