Beauty Concierge - The Shops at La Jolla Village Rack

Nordstrom•La Jolla, CA

6d•Onsite

About The Position

The ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment. This role involves sharing a love of beauty trends, providing product knowledge, and ensuring a quick, easy, and fun customer experience. The Beauty Concierge is also responsible for maintaining the sales floor, completing inventory processes, and resolving customer issues effectively. Collaboration with the team is essential for re-merchandising, filling testers, and straightening the sales floor throughout the day.

Requirements

Enthusiasm and a sense of adventure, see the glass as half full.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks.
A calm head in a busy retail environment.
Solid math, verbal, and written communications skills.

Responsibilities

Share love of beauty trends and provide product knowledge to customers.
Keep the customer experience quick, easy, and fun while helping customers find deals.
Keep the sales floor clean, filled in, and complete all inventory processes.
Ensure merchandise is properly checked in and accurately ticketed.
Defuse customer situations and provide resolution in a timely and effective manner.
Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day.