Beauty Advisor, Southern Park Mall - Flex
About The Position
As a Cosmetic Sales Flex Colleague, also known as a Beauty Advisor Flex, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and beauty trends. You build lasting customer relationships through follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and sales goals. You help maintain a clean, organized, and shoppable sales floor; stay informed about sales goals, arrivals, promotions, and trends; and provide warm, attentive service. You support loyalty enrollment, merchandise recovery and moves, signage and pricing updates, and collaboration with colleagues. Flex Team Colleagues must work at least 42 hours per quarter during the first three fiscal quarters and 60 hours during the fourth fiscal quarter. Minimum hours may change, and a minimum number of weekend shifts may be required.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to deliver personalized beauty experiences by building relationships, identifying customer needs, demonstrating product application, and educating customers about beauty products.
- Ability to use point-of-sale technology and digital tools.
Responsibilities
- Provide beauty advice, product demonstrations, makeup application, and skincare recommendations tailored to customer needs.
- Educate customers on beauty products, their benefits, and how to use them; stay informed about new products, innovations, and trends.
- Build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service.
- Acquire new customers by opening credit accounts and communicating loyalty program benefits.
- Meet and surpass sales goals by delivering exceptional service and promoting products, offers, launches, and sales events.
- Use clienteling tools, point-of-sale technology, and digital tools to support sales and customer transactions.
- Maintain an organized, clean, and shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
- Review sales goals and stay informed about new arrivals, top-selling items, promotions, and trends.
- Collaborate with and support colleagues to serve customers and the community.
- Meet the stated quarterly minimum work-hour requirements for Flex Team Colleagues.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
