Beauty Advisor - La Mer

Saks•Newport Beach, CA
•Onsite

About The Position

Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The Beauty Advisor, under the direction of the Cosmetics Selling Manager, is responsible for delivering outstanding customer service, driving sales volumes for individual and vendor lines, cultivating customer relationships, collaborating with team members, and establishing new Neiman Marcus accounts. This role also involves participation in in-house training, conducting pre-booked facial consultations, maintaining counter merchandising standards, and proficiently closing retail sales. The Beauty Advisor will leverage Neiman Marcus's clienteling system to manage and grow their personal business.

Requirements

  • Minimum 1 year of retail experience, preferably in a customer-focused cosmetics environment.
  • Demonstrated successful sales experience, exceeding quota.
  • Ability to work effectively in a fast-paced, team-oriented environment requiring a high degree of multi-tasking with minimal supervision.
  • Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
  • Attention to detail, initiative, and ability to work in a positive environment.
  • Ability to work well with others and independently to drive business.
  • Sound business judgment and organizational ability.
  • Professional make-up and treatment consultation and application skills.

Responsibilities

  • Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank)
  • Achieve and exceed individual and vendor line sales goals, event sales goals, and department daily/monthly sales goals.
  • Maintain a high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
  • Serve as a liaison between Neiman Marcus and the designated Account Executive, maintaining a positive image.
  • Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive business.
  • Provide an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
  • Maintain counter standards by ensuring a clean, tidy, and welcoming selling area.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
  • employee discount
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