Beauty Advisor - Shiseido, Stanford Shopping Center - Part Time
About The Position
As a Beauty Advisor, you are the trusted expert customers turn to for all things beauty. You will create a personalized and inspiring shopping experience that builds confidence and drives sales. This role involves educating customers, conducting product demonstrations, and providing tailored consultations, including makeup application and skincare recommendations. You will introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is key, achieved through consistent follow-up, virtual outreach, and personalized service to exceed expectations and achieve sales goals. You will combine genuine hospitality, strong product knowledge, and a passion for beauty to ensure customers leave feeling confident, cared for, and excited to return.
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
- Understand and communicate effectively with customers, co-workers, and supervisors.
- Read and understand employment policies and safety rules/procedures in English.
- At least 1 year of customer service or selling experience required.
- Talking, lifting, constant moving, standing, and reaching with arms and hands.
- Standing for at least two consecutive hours.
- Lifting at least 25lbs.
- Stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
- Requires close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Responsibilities
- Greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers.
- Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
- Focus on the customer by offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships.
- Maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank-you.
- Support one another with honesty, care, and collaboration.
- Strive to improve every day, take pride in work, achieve sales goals, and learn from each other to deliver individual and store results.
- Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
- Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
- Meet and surpass daily sales goals by delivering exceptional service.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
