Beauty Advisor | Bloomingdales 59th Street

Maison Francis Kurkdjian•New York, NY

5d•Onsite

About The Position

This is a Full-Time position requiring open availability to work on-site. The primary objective is to achieve retail sales goals by providing superior beauty and fragrance service to clients and developing client relationships to build repeat sales and brand loyalty.

Requirements

2+ years of prestige beauty sales experience
Ability to effectively manage customer expectations and build loyal customer relationships
Excellent organizational skills
Superior written and verbal communication skills
CRT experience and aptitude in learning how to access computer based inventory and order status detail
Knowledge of Microsoft Office for Windows and Excel

Responsibilities

Achieve retail sales goals or annual productivity goals.
Provide full-range customer service including product information, sales, and execution of all in-store events.
Ensure that all communications with customers are courteous, cordial, and professional.
Ensure that retail counter area and products are clean, well organized and well-presented at all times.
Meet retail sales plan objectives and track productivity as determined by employer.
Answer and respond to customer requests regarding Maison and its product lines.
Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, artistry, and fragrance.
Resolve customer issues or questions by telephone or letter; including research and preparation of reply correspondence.
Maintain client registration program, sustain customer relationships, and generate new business through regular communication.
Adhere to all policies and practices of the retailer.
Special projects and miscellaneous duties as dictated by the needs of the business.