Beauty Advisor - Jo Malone
About The Position
Neiman Marcus is a leading luxury retailer known for its curated product assortment, unparalleled services, and exclusive activations. The Beauty Advisor, under the direction of the Cosmetics Selling Manager, is responsible for delivering outstanding customer service, driving sales volumes for individual and vendor lines, building and maintaining customer relationships, and establishing new Neiman Marcus accounts. This role also involves focusing on in-house training, pre-booked facial consultations, maintaining a well-merchandised counter, and proficiently closing sales. The Beauty Advisor will leverage Neiman Marcus's clienteling system to manage their own business and drive success.
Requirements
- Minimum 1 year retail experience, preferably in a customer-focused, cosmetics environment.
- Previously demonstrated successful sales experience, exceeding quota.
- Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multi-tasking with minimal supervision.
- Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
- Focused on attention to detail, taking initiative, and working in a positive working environment.
- Ability to work well with others, as well as the ability to work independently to drive a successful business.
- Demonstrate sound business judgment and organizational ability.
- Demonstrate professional make-up and treatment consultation and application.
Responsibilities
- Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank)
- Achieve and exceed individual and vendor line sales goals, event sales goals, and department daily/monthly sales goals.
- Maintain a high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
- Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
- Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information and preferences to drive business.
- Provide an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
- Maintain counter standards by ensuring a clean, tidy, and welcoming selling area.
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- basic life insurance
- supplemental life insurance
- disability insurance
- variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
- rewarding career advancement opportunities
- employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
