Beauty Advisor - Chantecaille/Natura Bisse
About The Position
Neiman Marcus is a leading luxury retailer known for providing a curated product assortment, unparalleled services, and exclusive activations to customers. The company creates exceptional customer experiences through initiatives like the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment.” With a rich history as a brand builder, Neiman Marcus connects top luxury designers with customers across its 36 stores, digital channels, and through remote selling, and is part of Saks Global’s portfolio. The Beauty Advisor, reporting to the Cosmetics Selling Manager, is responsible for delivering outstanding customer service, driving individual and vendor line sales, building and maintaining customer relationships, collaborating with team members, and acquiring new Neiman Marcus accounts, all while adhering to company standards. Key aspects of the role include participating in in-house training, conducting pre-booked facial consultation events, maintaining a well-merchandised counter, and proficiently closing sales. The Beauty Advisor will leverage the Neiman Marcus clienteling system to manage their business and achieve success.
Requirements
- Minimum 1 year retail experience, preferably in a customer focused, cosmetics environment.
- Previously demonstrated successful sales experience, exceeding quota.
- Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision.
- Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus.
- Focused on attention to detail, taking initiative, and working in a positive working environment.
- Ability to work well with others, as well as the ability to work independently to drive a successful business.
- Demonstrate sound business judgment and organizational ability.
- Demonstrate professional make-up and treatment consultation and application
Responsibilities
- Model all Neiman Marcus Principles ( Greet, Relate, Exceed, Attend and Thank)
- Focus on achieving and exceeding individual and vendor line sales goals, event sales goals, and department daily monthly sales goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships as the brand expert and department representative.
- Maintain a positive image as a liaison between Neiman Marcus and your designated Account Executive.
- Utilize Neiman Marcus online clienteling resource tool to record and maintain client information and preferences to drive your business.
- Focus all efforts on providing an exceptional customer experience from approach, to application, to closing the sale and following up with the customer.
- Maintain counter standards by ensuring a clean, tidy and welcoming selling area.
Benefits
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- basic life insurance
- supplemental life insurance
- disability insurance
- a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
