Beach / Pool Attendant

Guy Harvey Resort, St. Augustine Beach•St Augustine Beach, FL

2d•Onsite

About The Position

The ideal candidate for this position will be responsible for setting up and breaking down beach and pool furniture daily, managing rentals, ensuring cleanliness of pool areas, and providing excellent customer service. This role requires the ability to work outdoors in various weather conditions, engage with guests, and enforce pool deck policies.

Requirements

Must be able to work weekdays and holidays
Must be able to learn basic computer software operations
Possess strong communication skills.
Ability to lift/carry up to 50lbs.
Decision-making skills.
Ability to work outdoors in extreme heat/humidity.
Ability to lift/carry beach chairs/umbrellas to/from the beach, and push/pull beach furniture cart.

Nice To Haves

Creativity for pool games/entertainment options.

Responsibilities

Set-up and/or breakdown beach and pool furniture each day - chairs and umbrellas.
Responsible for all rentals; beach chairs/umbrellas, surf boards, body boards, and surf lessons.
Walk all assigned areas throughout shift.
Remove trash and/or pool towels and note any areas that need immediate cleaning.
Maintain and empty trash receptacles around pool/bar area.
Responsible for delivering dirty towel bin to the laundry room and retrieving clean ones.
Coordinate with Tiki Bar staff to assist when needed and provide excellent customer service.
Clean all pool areas in the prescribed manner while following safety and security procedures and regulations.
Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
Must be comfortable actively engaging with guests and comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels.
Must be able to handle and enforce pool deck policies; no smoking, no outside alcohol, no pets in pool area, etc.
Responsible for checking every guest that enters the pool deck for the appropriate wristband color and regularly walking around the pool deck to enforce this policy.
Perform any other additional duties as assigned by leadership.