Beach Attendant

Pyramid Global HospitalityNaples, FL
$18 - $30Onsite

About The Position

Every day is an opportunity to create unforgettable moments for guests in one of Southwest Florida's most stunning beachfront destinations. As a Beach Attendant, you'll be at the heart of the guest experience—welcoming visitors from around the world, delivering personalized service, and helping guests make the most of their time on our beautiful Gulf Coast. From setting up premium beach amenities to ensuring a safe, clean, and inviting environment, your work will directly shape lasting vacation memories. As part of the newly transformed Naples Grande Beach Resort, you'll join a fun, energetic, and supportive team that takes pride in going above and beyond. You'll build valuable hospitality, communication, and leadership skills while working in a fast-paced luxury resort environment with opportunities for growth and career advancement. If you're outgoing, enjoy being outdoors, love connecting with people, and are passionate about creating "WOW" moments through genuine hospitality, we'd love to welcome you to our team!

Requirements

  • Someone who is available to work a flexible schedule to include nights, weekends and holidays
  • Someone with a High school diploma or equivalent
  • Someone with previous experience customer service experience
  • Someone with a strong desire to make an impact on other people
  • Someone with an outgoing and engaging personality
  • Someone with strong Computer skills
  • Someone with excellent verbal and written communication skills
  • Someone with the ability to work in a fast-paced setting
  • Someone who enjoys working outdoors year-round in varying weather conditions

Responsibilities

  • Greet, engage, and assist guests in a friendly and professional manner, setting the standard for exceptional customer service.
  • Provide an enjoyable and safe beach experience by anticipating guest needs and taking sincere interest in guest satisfaction
  • Set up, maintain, and break down beach equipment including chairs, umbrellas, cabanas, towels, and related amenities.
  • Maintain cleanliness and organization of the beach area and surrounding work areas as assigned.
  • Possess working knowledge of the beach, resort amenities, services, and hotel layout to assist guests accurately.
  • Monitor beach conditions and guest activity to promote safety and promptly report hazards, incidents, or concerns to leadership.
  • Enforce resort policies and beach rules courteously and consistently, including all point-of-sale and cash-handling procedures
  • Assist with retail and point-of-sale operations, ensuring accuracy, policy compliance, and a clean, organized sales area.
  • Help resolve guest concerns and recover service issues in a manner that “WOWs” guests when expectations are not met.
  • Perform routine inspections of equipment and report damage, safety issues, or maintenance needs.
  • Communicate effectively and work collaboratively with team members and other hotel departments to support daily operations.
  • Maintain professional appearance, attendance, and adherence to all safety, uniform, and operational standards
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