Tour Guide - Secret Island

Kualoa Ranch Hawai'i Human Resources • Kaneohe, HI

6d • Onsite

About The Position

The Beach Attendant at Secret Island provides exceptional guest service and frontline support for guests participating in beach and ocean activities. This position plays a key role in ensuring guest safety, delivering engaging and informative experiences, and supporting daily site operations. As an ambassador of Hawaiʻi and Kualoa Ranch, the Beach Attendant helps foster a welcoming and memorable experience while upholding the company’s mission and values.

Requirements

• Excellent communication skills and a commitment to guest service.
• Ability to maintain a positive and professional attitude under varying conditions.
• High school diploma or equivalent required.

Nice To Haves

• CPR/First Aid certification preferred.
• Valid driver’s license with a good driving record preferred.

Responsibilities

• Greet guests and provide outstanding customer service throughout their visit.
• Conduct safe and informative guided tours of the property, including basic cultural or historical interpretation.
• Ensure proper distribution and use of safety equipment such as life vests and paddles.
• Oversee beach and ocean activity areas; monitor safety and respond to concerns or emergencies.
• Drive company vehicles as needed for tour including vans, boats, etc.
• Set up, break down, clean, and maintain beach equipment and guest areas as needed.
• Communicate clearly with guests and team members to support efficient operations.
• Promote a positive image of Kualoa Ranch in all guest interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED