Beach Attendant

Ensemble•Santa Cruz, CA

2d•Onsite

About The Position

The Beach Attendant is a hospitality professional who embodies the essence of luxury beachfront service, seamlessly blending personalized guest experiences with flawless food and beverage execution. This role maintains our pristine beach environment while delivering exceptional butler-style dining service to guests lounging along Santa Cruz's Main Beach. Acting as a true beach butler, the Beach Attendant anticipates needs, delivers and retrieves food and beverage orders, and ensures every guest interaction reflects La Bahia's Forbes-inspired service standards.

Requirements

Minimum 2 years of experience in a beach attendant, pool attendant, or luxury hotel/resort guest services role preferred
Prior butler, food running, or tableside service experience strongly preferred
Ability to stand and walk on sand and varied outdoor terrain for extended periods
Capability to carry trays weighing up to 25 lbs
Comfortable working in varying outdoor weather conditions — sun, wind, and coastal temperatures
Strong social intuition; able to read guest moods and adapt service style accordingly
Capable of maintaining composure and delivering polished service during peak hours
Multilingual abilities highly preferred
Highly organized with the ability to multitask in a fast-paced outdoor environment
Current CPR/First Aid certification a plus
Flexible availability including evenings, weekends, and holidays
Ability to work both independently and collaboratively as part of a team

Nice To Haves

Multilingual abilities highly preferred
Current CPR/First Aid certification a plus

Responsibilities

Maintain an immaculate beach area: arrange and adjust lounge chairs, umbrellas, and cabana setups to guest preferences, ensuring optimal shade, comfort, and presentation at all times
Replenish chilled towels, premium sunscreen, and refreshment stations throughout the shift
Provide personalized guest orientation to beach facilities, amenities, and available services upon arrival
Anticipate guest needs proactively — adjusting shade, offering water, or checking in — before guests have to ask
Monitor beach safety with discreet vigilance, escalating concerns per hotel protocol
Deliver food and beverage orders directly to guests on the beach with polished, butler-style presentation — including prompt setup, condiment placement, and a warm, gracious handoff
Retrieve trays, glassware, and dishware promptly upon guest completion, maintaining a clean and uncluttered beach environment at all times
Ensure perfect food presentation upon delivery — no wilted garnishes, proper temperatures maintained (chilled seafood, hot items hot)
Assist in coordinating timing for multi-course or group orders, communicating with kitchen and bar staff to ensure seamless delivery
Demonstrate proper glassware handling for all vessel types, from champagne flutes to casual beachside drinkware
Master full menu knowledge including daily specials, dietary modifications (keto, vegan, gluten-free), and premium upgrade options
Process orders via handheld POS with accuracy, relaying any special requests or modifications clearly to the culinary team
Maintain impeccable grooming standards and wear the assigned uniform exactly as specified — proper fit, cleanliness, and presentation at all times
Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform
Maintain show-quality service stations (polished ice bins, crisp linens, organized service carts)
Perform all other duties as assigned by management