BDC Manager Automotive

McGrath Imports Parent•Chicagoland area, IL

16h•Onsite

About The Position

McGrath Imports is expanding its team and is seeking a Sales BDC Manager. The company is dedicated to delivering an exceptional customer experience. The ideal candidate will possess a positive attitude and a willingness to learn, aiming to significantly contribute to sales growth. This role is designed for BDC Sales Managers who are eager to advance sales and receive competitive compensation from the start. The department is responsible for managing all incoming Internet Leads and Sales calls for the dealership.

Requirements

Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.
Working PC knowledge, Excel & the ability to navigate the internet is required.
Ability to multitask in a fast-paced environment.
Professional work ethic.
Customer service skills.
Good time management skills.
Outstanding communication skills.
Enthusiastic with high energy throughout the sales workday
Automotive sales and outbound calling experience
Management and leadership skills
High School Diploma or GED required

Nice To Haves

Bachelor's Degree preferred

Responsibilities

Answer all incoming phone calls and schedule a sales appointment.
Follow up with all previous leads
Create customer contact notes in CRM.
Monitor and update follow up process in CRM
Respond to Customer website requests via text, email or phone their preference
Notify necessary departments when an appointment is scheduled.
Navigate through dealership computer software to prospect and solicit new business
Assist the sales department’s efforts to increase automotive sales
Ability to meet or exceed monthly goals.
Analyze current sales data and look for areas to improve
Oversee our digital marketing campaign
Set quotas and appointment goals, driving sales, and tracking results.