Bayhost

Topgolf•Ashburn, VA

10d•Onsite

About The Position

This role involves greeting and welcoming guests to the bays, providing information about Topgolf offerings, and taking and delivering food and beverage orders. The Bayhost is responsible for ensuring the cleanliness and organization of the bay areas, assisting guests with bay setup, and providing instructions on Topgolf technology. This position requires handling guest inquiries and resolving issues professionally, collaborating with team members to create a positive guest experience, and demonstrating Topgolf's Core Values. Compliance with safety and health regulations is mandatory.

Requirements

Previous customer service experience in a hospitality or restaurant setting is preferred.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment and under pressure.
Attention to detail and strong organizational skills.
Must be of legal age to serve alcohol where required by law.
Availability to work evenings, weekends, and holidays.

Responsibilities

Greet and welcome guests to the bays, providing information about Topgolf offerings.
Take and deliver food and beverage orders to guests in a timely and accurate manner.
Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
Assist guests with bay setup and provide instructions on how to use Topgolf technology.
Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
Collaborate with other staff members to create a positive and memorable guest experience.
Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
Comply with safety and health regulations at all times.