Bay Host

Topgolf • Schaumburg, IL

5d • Onsite

About The Position

The Bay Host is responsible for greeting and welcoming guests to the bays, providing information about Topgolf offerings, and ensuring a positive and memorable guest experience. This role involves taking and delivering food and beverage orders, maintaining the cleanliness and organization of the bay areas, and assisting guests with bay setup and technology usage. The Bay Host must handle guest inquiries and resolve issues professionally, while collaborating with other staff members and demonstrating Topgolf's Core Values. Compliance with safety and health regulations is also a key aspect of the role.

Requirements

• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.
• Age requirement: 19 and older

Nice To Haves

• Previous customer service experience in a hospitality or restaurant setting is preferred.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Benefits

• Free Play & 1/2 price food!
• Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed