Bay Host (Server)
About The Position
This role involves greeting and welcoming guests to the bays, providing information about Topgolf offerings, and taking and delivering food and beverage orders. The Bay Host is responsible for ensuring the cleanliness and organization of the bay areas, assisting guests with bay setup and technology, and handling guest inquiries and issues professionally. Collaboration with other staff members is key to creating a positive and memorable guest experience. The role requires demonstrating Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring, and complying with safety and health regulations.
Requirements
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment and under pressure.
- Attention to detail and strong organizational skills.
- Must be of legal age to serve alcohol where required by law.
- Availability to work evenings, weekends, and holidays.
- Must be 18+ at time of hire.
Nice To Haves
- Previous customer service experience in a hospitality or restaurant setting is preferred.
Responsibilities
- Greet and welcome guests to the bays, providing information about Topgolf offerings.
- Take and deliver food and beverage orders to guests in a timely and accurate manner.
- Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
- Assist guests with bay setup and provide instructions on how to use Topgolf technology.
- Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
- Collaborate with other staff members to create a positive and memorable guest experience.
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
- Comply with safety and health regulations at all times.
Benefits
- Free Play & 1/2 price food!
- Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
