Battle Staff Watch Officer - Shift Mon-Fri 2pm-10:30pm
About The Position
The Watch Officer is responsible for maintaining continuous operational oversight and ensuring effective coordination, communication, and response to all incidents and activities within the watch area. This role requires sound judgment, situational awareness, and the ability to make timely decisions in a dynamic environment to support mission objectives and organizational readiness. The Watch Officer will be in charge of daytime operations and incident response, making vital decisions on how to address and handle incidents throughout the shift. They will oversee daily shift operations during the week and weekends when Task Leads and other Leadership team members are not immediately available, ensuring staff coverage and availability in all areas of the program where applicable. This role involves the execution of on-call duties to address incidents as prescribed in the GECOS Major Incident Plan, executing emergency response procedures, and addressing facility concerns. The Watch Officer must also be able to address security concerns and know how to contact GDIT security and other stakeholders when needed.
Requirements
- Minimum of 4 years of experience in Watch Officer, IT operations, or related technical roles.
- Strong analytical, problem-solving, and decision-making abilities.
- Excellent communication and briefing skills, capable of engaging senior military and government leaders.
- Proven reliability, adaptability, and ability to perform under pressure.
- Familiarity with DoW account request procedures (DD Form 2875) and ACTCS training system.
- Strong organizational and documentation skills; ability to manage multiple priorities.
- Self-motivated and committed to continuous learning and process improvement.
- Must meet DoW 8570.01-M IAT Level II baseline certification (e.g., CompTIA Security+ CE) prior to start.
- Must have a minimum of an active Secret clearance at time of interview be maintained.
Nice To Haves
- Bachelor’s degree in IT, or a related field preferred.
- Will need to obtain an additional computing environment certification within six-months of hire based on position designation.
Responsibilities
- Serve as the primary point of contact and decision authority during business hours for operations, incidents, and facility matters.
- Oversee shift operations during dayshift for weekends, and holidays, ensuring adequate staffing, coverage, and continuity of mission support.
- Monitor and update the Master Station Log, NOC/SOC displays, and prepare updates for daily stand-up briefs.
- Track and manage Critical, High, and High-Visibility Incidents, ensuring timely escalation, stakeholder notification, and proper documentation.
- Lead incident coordination and response in accordance with the programs Major Incident Plan, including on-call activation when necessary.
- Ensure facility and security readiness, addressing environmental issues, access control, and physical security incidents as needed.
- Coordinate with IT Operations to ensure accurate and timely notifications and reporting (e.g., NMAs, CCIRs).
- Act as Major Incident POC, providing situational updates to leadership and assisting with COMMOPS briefs.
- Maintain and audit personnel status (PERSTAT) records during day shift operations.
- Support system access and security processes, including reviewing and approving eMASS access requests in accordance with RMF and DoW guidelines.
- Assist in examining system security architectures, identifying vulnerabilities, and supporting authorization efforts per DoW, Army, and NIST requirements.
- Develop and maintain process documentation, SOPs, and training materials to enhance operational efficiency and compliance.
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay
- Paid time off
- Variety of medical plan options, some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
