Batching Systems Automation Technician

Cencora•Amarillo, TX

2d•Remote

About The Position

This role is in support of Cencora’s veterinary and livestock production solutions marketed through our MWI Animal Health business. MWI Animal Health is a leading brand of Cencora, serving animal health markets globally. The Batching Systems Automation Technician is responsible for installing, configuring, maintaining, and supporting industrial automation systems used in production animal operations (primarily dairy and feedlot). These systems control the batching and delivery of feed ingredients and additives and represent mission-critical infrastructure. This role requires a cross-disciplinary skill set spanning industrial automation, electrical systems, livestock production, networking, and various software environments. Technicians must be capable of independently troubleshooting hardware, software, and mechanical systems under time-sensitive conditions, both remotely and in active industrial environments. The position is primarily remote but requires frequent travel to rural customer facilities for installation, troubleshooting, repair, and training. This position operates at the intersection of industrial automation and production agriculture and requires strong independent judgment and problem-solving ability.

Requirements

Associate’s degree in Agricultural Engineering, Precision Agriculture, Electrical Engineering, Animal Science, Industrial Technology, or related technical field OR Completion of technical trade school or apprenticeship training in electrical systems, automation, or industrial technology
1 – 3 years of experience in one or more of the following: Agricultural operations, Industrial automation and networking, PLC systems, Electrical systems
Proficiency in: Troubleshooting hardware/software systems, Professional communication (verbal and written)
Valid driver’s license
Ability to pass background and drug screening
Ability to travel and work safely in outdoor/industrial environments
Ability to lift equipment and work around machinery
Bachelor's degree in information technology, computer science, information systems, business administration, engineering, or a related field, or equivalent experience required.
2+ years of experience in IT operations, systems administration, infrastructure support, or a related field required.

Nice To Haves

Bachelor’s degree
Bilingual Spanish
Experience with: Livestock operations and high-volume feed batching, Industrial communications (serial, radio, etc.), Linux operating systems, SQL databases
CompTIA Server+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, or equivalent certification preferred.

Responsibilities

Install, configure, and support PLC-based batching and control systems
Integrate automation systems with scales, flow meters, pumps, augers, and other batching equipment
Support integration between batching software and field equipment
Diagnose and resolve automation and control system faults
Applying working knowledge of: 120V / 240V / 480V AC systems (single and three-phase power), 12V / 24V DC control systems, Relays, switches, contactors, circuit protection, and UPS devices, RS-232, RS-422, and RS-485 serial networks, Ethernet configurations in high-interference environments, 900 MHz radio systems (client/server configurations)
Build and repair communication cabling and connections
Interpret electrical schematics and wiring diagrams
Diagnose and troubleshoot electrical issues both on-site and remotely
Coordinate with millwrights, electricians, plumbers, and other tradespeople
Work safely in industrial environments with heavy equipment and electrical hazards
Install, operate, and support system control software on Linux-based systems
Support system updates, configuration changes, and software deployments
Utilize command-line tools to monitor and troubleshoot system behavior
Work with SQL databases using query tools and management software
Support Java-based applications and related services
Analyze and interpret time-series system logs to diagnose system behavior
Deliver training to operators and other key personnel on system use and workflows
Assist customers in diagnosing software, electrical, and automation issues
Provide real-time technical support during active operations
Communicate effectively with users of varying technical backgrounds
Utilize bilingual skills or translation tools when necessary
Assist in verifying batching accuracy and system performance
Monitor system operations including timing, sequencing, and communication
Prepare accurate and actionable reports of system observations