BAS Service Developer II

SmartTech Contracting LLC

7h • $63,000 - $76,650 • Remote

About The Position

The BAS Service Developer II designs, builds, and maintains the internal software tools that power the Smart Tech Contracting Service Division, including analytics, reporting, and workflow platforms such as Atheon. A core part of this role is embedding AI into the day-to-day operation of those tools so that the Service Division and other departments work faster, more consistently, and with less manual effort. This role turns real service operations — emergency response, preventative maintenance, site validation, ticketing, and client reporting — into reliable, secure, and easy-to-use applications. In addition to software development, the BAS Service Developer II supports limited site validations and service work in Healthcare, Industrial, and Mission Critical / Technology environments. Direct field exposure keeps the tools grounded in how technicians and clients actually work. The BAS Service Developer II will work with the service manager, service technicians, program managers, the project / service ticket manager, QA/QC, business development, and other internal departments, as well as client staff, while building tools and performing field support. The BAS Service Developer II will rely on instructions and pre-established guidelines to perform the functions of the job. Work is subject to technical review and is performed under moderate supervision. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

Requirements

• Bachelor’s degree in computer science, software engineering, information technology, engineering or related discipline OR Two years of hands-on software development experience, including at least one application deployed to production and used by others
• Knowledge of software development fundamentals, including version control, debugging, APIs, and the software development lifecycle
• Knowledge of modern application development languages and frameworks such as TypeScript / JavaScript, React, Python, and SQL
• Knowledge of application UI / UX design principles and building responsive, user-friendly interfaces
• Knowledge of Supabase (PostgreSQL, authentication, row-level security, edge functions) or similar backend platforms
• Knowledge of Microsoft Azure cloud services, including application hosting, storage, and identity
• Knowledge of GitHub, including branching, pull requests, and CI/CD workflows such as GitHub Actions
• Knowledge of AI-assisted development platforms such as Lovable and Replit, and the ability to critically review, test, and secure AI-generated code
• Knowledge of REST APIs, webhooks, JSON, and system-to-system data integration
• Knowledge of integrating LLM APIs (such as Anthropic Claude or Azure OpenAI) into applications, including prompt engineering, structured outputs, and tool / function calling
• Knowledge of AI-enabled workflow patterns such as retrieval-augmented generation (RAG), embeddings and vector search (e.g., pgvector in Supabase), AI agents, and Model Context Protocol (MCP) connectors
• Knowledge of responsible AI use, including data privacy, hallucination and bias risks, output validation, and human-in-the-loop review
• Knowledge of application security fundamentals, including authentication, authorization, secrets management, and data privacy
• Knowledge of BAS data and protocols (BACnet, Modbus, SNMP), including points, trends, and alarms; familiarity with Tridium Niagara, Honeywell WEBs, Distech Controls, Automated Logic, Delta Controls, or Reliable Controls preferred
• Knowledge of Microsoft 365 and Power Automate preferred
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management
• Skilled in completing assignments accurately and with attention to detail
• Skilled in writing clear technical documentation
• Skilled in evaluating and testing AI output for accuracy and reliability
• Skilled in coaching non-developers to adopt new tools and AI-assisted workflows
• Ability to translate user needs and field workflows into technical requirements
• Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
• Ability to work successfully in a remote environment thru effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
• Ability to follow company and site safety requirements
• Ability to analyze and prepare documents, reports and correspondence
• Ability to communicate effectively in both oral and written form (technical and non-technical information)
• Ability to work successfully as a member of a team and independently with moderate supervision
• Ability to work under pressure and meet close deadlines
• Ability to achieve certification for NFPA70E and / or OSHA training as / if required
• Ability to obtain client site access credentials, including background checks, as required
• Organizational skills, with the ability to manage multiple tasks simultaneously

Nice To Haves

• Experience in BAS, HVAC controls, or low-voltage systems
• Experience in mission-critical or healthcare environments
• Experience with Azure or Supabase in a production environment
• Experience building or deploying AI-enabled applications or automations (LLM APIs, agents, RAG) in a professional setting
• Knowledge of IoT or smart building solutions

Responsibilities

• Assist in designing, building, testing, and deploying internal web applications, dashboards, and automation tools that support BAS service operations
• Develop and maintain features for internal platforms such as Atheon, including user interface, data models, and report outputs
• Build application user interfaces that are clear, consistent, and usable by field technicians, service leadership, and client stakeholders
• Use AI-assisted development platforms (such as Lovable and Replit) to accelerate prototyping and delivery; review, test, and refactor all generated code before production release
• Manage source code, branches, pull requests, and releases in GitHub in accordance with company development standards
• Write and maintain tests and perform quality checks on own work prior to release
• Translate service workflows and requests from technicians and managers into documented requirements and prioritized backlog items
• Design, build, and integrate AI-powered features into internal tools, such as automated report drafting, ticket and service-history summarization, trend and anomaly analysis of BAS data, and natural-language search of company knowledge, using approved large language model (LLM) APIs and platforms
• Develop and maintain AI-driven automations and agent workflows that reduce manual effort in ticketing, dispatch, preventative maintenance reporting, scheduling, and client communication across Service and other departments
• Write, test, version, and refine prompts and workflows, and evaluate AI output for accuracy, consistency, and reliability, with human review in place for client-facing deliverables
• Partner with Service, Project, Commissioning, QA/QC, and Business Development staff to identify highvalue AI use cases, assess feasibility, cost, and risk, and prioritize them for delivery
• Monitor deployed AI features for output quality, usage, cost, and reliability, and maintain guardrails, logging, and fallback behavior
• Ensure AI use complies with company AI-use policy, client confidentiality, and contractual data-handling requirements, including keeping client data out of unapproved tools and models
• Train and support technicians and staff in adopting AI tools and best practices, and gather feedback to continuously improve AI-enabled workflows
• Assist in building and maintaining databases, authentication, role-based access, and storage in Supabase, and cloud services in Microsoft Azure
• Develop integrations and data pipelines between internal tools and external systems, including BAS data exports and trend data, service ticketing, Microsoft 365, Power Automate, and notification services
• Monitor, troubleshoot, and maintain deployed tools, including bug triage, uptime, performance, backups, and dependency updates
• Apply application security best practices, including secrets management, access control, and protection of client and confidential data
• Travel to client sites to assist with limited site validations of BAS points, sensors, and system data under the direction of a Service Technician or Program Manager
• Assist service technicians with scheduled preventative maintenance and non-emergency service tasks as assigned
• Observe field workflows and collect user feedback and requirements to improve internal tools
• Deploy, demonstrate, and train field staff on new tools and features, on-site and remotely
• Assist in documenting activities in detail and updating service work tickets using company tools
• Maintain technical documentation including architecture notes, environment setup, user guides, and release notes
• Provide development status, release, and tool adoption updates to the Service Manager
• Participate in code reviews, backlog planning, and knowledge-sharing sessions
• Manage personal hours using company tools
• Completion of Assigned Tasks and Deliverables on Time and on Budget
• Performs Other Related Duties as Assigned

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level