BAS Monitoring Specialist

Kelso Building Services • Ogden, UT

1d • Remote

About The Position

Kelso Building Services (KBS) is seeking dependable, detail-oriented individuals to join its remote operations team as a BAS Monitoring Specialist. The role oversees the performance of commercial building systems across the United States by monitoring alarms, reviewing system notifications, coordinating service responses, and supporting customers in real time. It offers an opportunity for people interested in building automation, HVAC operations, facilities management, and smart building technologies. Previous BAS experience is beneficial, but applicants from varied technical and operational backgrounds are welcome, and training is provided for the right candidates.

The position may involve night shifts between 6:00 PM and 6:00 AM, weekend operations, and holiday or emergency coverage as needed.

Requirements

• Reliable attendance and strong personal accountability.
• Ability to work independently with minimal supervision.
• Strong organizational and multitasking skills.
• Excellent customer service and communication abilities.
• Confidence using computers, software platforms, and multiple screens.
• Problem-solving mindset and attention to detail.
• Interest in learning advanced building automation technologies.

Nice To Haves

• Previous BAS experience is beneficial.
• Experience in HVAC dispatch or service coordination, HVAC service or maintenance, building automation and controls, facility operations, building engineering, industrial maintenance, mechanical or electrical trades, technical support or remote operations centers, or other technology-focused roles requiring troubleshooting and communication skills.

Responsibilities

• Monitor Building Automation Systems (BAS) and facility equipment for alarms, faults, and performance issues.
• Analyze incoming alerts and determine appropriate response actions.
• Communicate with customers regarding system events and service needs.
• Coordinate dispatch activities and technician response when required.
• Support remote troubleshooting efforts and document findings.
• Track, update, and maintain service records and event logs.
• Escalate critical issues according to established procedures.
• Maintain situational awareness of multiple facilities and systems simultaneously.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed