BAS Controls Service Technician

MSS Solutions•Lexington, SC

14h

About The Position

MSS Solutions, LLC is seeking an experienced BAS Controls Service Technician to diagnose, repair, install, program, test, and maintain building automation and direct digital control (DDC) systems at customer locations. The technician handles equipment start-up and operations, customer service issues, preventive maintenance, and small projects, while documenting work and maintaining customer satisfaction. The position requires at least five years of controls field experience and the ability to work with a variety of electronic or digital controls systems and software platforms. The role involves working at commercial, industrial, and institutional customer sites, interpreting control drawings and sequences of operation, consulting with customers during site assessments, and identifying potential system retrofits, upgrades, or improvements. The technician must follow company safety policies, participate in training and self-study, and perform other assigned duties. The work environment may include exposure to weather, temperature extremes, high noise, electrical shock, chemicals, wet or humid conditions, vibration, moving mechanical parts, and elevated work areas.

Requirements

Minimum of five years of demonstrated experience diagnosing and repairing building automation and controls systems, and at least five years of controls field experience.
Knowledge of a variety of electronic or digital controls systems and ability to test and modify systems using different controls software languages.
Programming capabilities with platforms that may include Niagara, Johnson Controls, Trane, and Honeywell Building Management Systems.
Ability to follow verbal and written instructions.
Ability to carry and move equipment and tools weighing up to 40 pounds.
Ability to work on lifts and ladders.
Must possess hand tools.
Valid driver's license and acceptable driving record.
Must successfully pass a background check and drug test.
Must be able to perform the stated physical activities, including frequent lifting up to 50 pounds and constant lifting up to 25 pounds.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Must be able to talk and hear.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Diagnose and repair building automation and controls systems.
Test devices end-to-end, download programs, and start up and operate equipment.
Handle day-to-day and escalated customer relation issues.
Interpret control drawings, plans, and sequences of operation.
Install hardware, program software, and diagnose and repair DDC systems at customer locations.
Perform preventive maintenance, modifications, and repairs as contractually specified or requested by customers.
Interface with and consult customers during site assessments.
Recognize and assist with developing proposals for system retrofits, upgrades, or improvements.
Manage all aspects of small projects without Project Manager support.
Represent the company to commercial, industrial, and institutional customers.
Communicate with customers to ensure a high level of satisfaction.
Document work by completing job paperwork, entering daily time, detailing service progress, and maintaining an electronic database.
Maintain customer satisfaction to support company growth.
Inventory parts, materials, and labor per job.
Participate in company training and self-study to maintain and improve technical proficiency.
Comply with company safety policies.
Perform other duties and responsibilities assigned by the Company.