Bartender

Potomac Family Dining Group • Ashland, VA

12d • Onsite

About The Position

Customer service-oriented position primarily responsible for delivering superior food and beverage service to bar guests within the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The bartender may occasionally be scheduled to serve guests in Carside To-Go and participates in local store marketing to drive bar traffic and overall restaurant business. The role has no supervisory responsibility.

Work takes place in a fast-paced setting that may involve wet floors, loud noises, and outdoor conditions. Travel is less than 5%. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Must be at least 21 years old.
• Prior bar service experience.
• Friendly and engaging demeanor.
• Reading, writing, basic math, and verbal communication skills.
• Reliable transportation.
• Ability to build relationships and work as a team player.
• Ability to follow manager instructions and guidance.
• Ability to communicate and behave professionally at all times.
• Ability to wipe down tables, table legs, and booth seats and pick up debris from the bar-area floor.
• Ability to transport plates, glasses, and baskets to and from the service bar and kitchen more than 30 times per shift.
• Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
• Ability to stand and exert fast-paced mobility for periods of up to four hours.
• Good sense of balance and ability to reach, bend, stoop, kneel, and frequently lift as much as 50 pounds.
• Frequent immersion of hands in water every five minutes throughout a shift.
• Ability to speak clearly and listen attentively to guests and other team members.

Nice To Haves

• ServeSafe Alcohol Certification.
• Bilingual experience.
• High school degree or GED preferred.

Responsibilities

• Serve food and drinks to guests courteously and promptly.
• Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
• Interact verbally with bar guests to create a friendly and upbeat experience; greet guests, answer questions, and make suggestions about food and drinks.
• Complete assigned opening and closing side work.
• Slice fruit and vegetable garnishes for drinks.
• Present guest checks, make correct change, and complete necessary credit transactions.
• Process employee and manager food orders.
• Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
• Manage alcohol service according to applicable state and federal laws and regulations and company and brand policies.
• Help clear and reset the bar area.
• Occasionally serve guests in Carside To-Go when scheduled.
• Maintain a clean and organized work area.
• Explain and demonstrate how to use Tabletop Electronic Devices to guests.
• Drive sales using suggestive selling, create a legendary customer experience, and develop customer and community relationships to increase guest visits.
• Participate in local store marketing to increase bar traffic and overall restaurant business.
• Remove trash and garbage from the bar service area to the dumpster.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED