Bartender

Potomac Family Dining Group•Staunton, VA

12d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role prepares and serves alcoholic and non-alcoholic drinks, relays food orders to the kitchen, processes payments, and helps maintain a clean, organized bar. Bartenders are expected to create a friendly, upbeat guest experience, follow alcohol-service laws and company policies, and contribute to sales and local marketing. The position may occasionally include serving guests in Carside To-Go.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats, and pick up floor debris.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility throughout the entire shift.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and maintain fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, and kneel.
Ability to frequently lift as much as 50 pounds.
Ability to immerse hands in water frequently, approximately every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and other team members.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school diploma or GED.

Responsibilities

Serve food and drinks to bar guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the computerized point-of-sale register system accurately and promptly.
Manage alcohol service in compliance with applicable state and federal laws and regulations, and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate how to use Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, creating a strong customer experience, and developing customer and community relationships.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.