Bartender: Full Time

The Highlands At Wyomissing•Wyomissing, PA

4h•Onsite

About The Position

Elevate your craft while creating meaningful moments for those who call our community home. Join our team as a Bartender, delivering refined service and expertly crafted beverages in an upscale, resident-focused senior living community.

Requirements

High school Diploma or GED (Required)
Must be 18 years of age or older.
Must maintain an applicable state health and/or alcohol compliance card.
Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
Basic knowledge of beer, wine and spirits, and familiarity with standard drink recipes
Excellent communication and interpersonal skills
Ability to function in a fast-paced environment
Comfortable and agile working with technology; Proficient in MS Office and other applications.
Medical Screening
Criminal History Clearance
FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
Immigration and naturalization (I-9) Clearance

Nice To Haves

1-3 years’ bartender experience in a food service setting such as hotel, restaurant, country club or retirement community (Preferred)
RAMP Certification (Preferred)
SERV Safe Certification (Preferred)

Responsibilities

Responsible for the courteous, efficient and accurate serving and delivery of meals and drinks to residents in dining areas and bar.
Maintains a pleasant atmosphere in Dining Areas and all other areas within the Highlands property.
Provides professional service during normal serving times and during special events.
Must be able to serve “up” drinks, mixed drinks and blended drinks, create monthly drink specials and interact well with the population.
Knows and follows PLCB rules and regulations.
Promotes positive attitude and mentoring services to waitstaff members.
When needed, trains new staff members.
Provide quality service to all residents per standards of The Highlands at Wyomissing (Highlands).
Perform job with a high level of energy and is self-motivated.
Give great first impression with a proper and clean uniform, highly visible name tag, hair pulled back and proper hygiene.
Greet residents by using their name and introducing yourself.
Display sensitivity to the needs of the residents.
Treats the residents with dignity.
Follow RAMP (Responsible Alcohol Management Program) steps when serving residents and guests.
Maintain an adequate inventory level of mixed drink ingredients and drink menu items.
Work as a team with all Highlands’ personnel to maintain an effective atmosphere and an efficient food and beverage service.
Keeps fellow staff members advised of changes in work orders or rules.
Work with others to keep all areas cleaned and stocked to Highlands’ standards at all times.
Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
Write and takes residents orders properly.
Enter meal/drink orders into computer immediately, and charge to each resident account.
Arrange bottles and glasses to maintain an attractive display in agreement with Highlands’ standards.
Wash and sterilize stemware.
Be attentive! Offer assistance before the guest has to ask for it. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
Count drinks resident/guests are served.
Monitor and ensure that no resident/guest receives more than the allowed number of specific drinks.
Learn residents/guests' names, occupations and favorite drinks.
Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.