BARTENDER

Grand Beach Suites Hotel•Miami Beach, FL

About The Position

The Bartender provides attentive, courteous, efficient, and high-quality service to guests. The role involves taking and delivering guest orders, collecting payments, accurately accounting for and recording beverage sales, and following standard pouring measures. The Bartender keeps bar stations and the storeroom neat and organized, maintains knowledge of beverage selections and service standards, and supports a clean, safe, and welcoming hotel environment.

Requirements

Able to work a flexible schedule, including weekends and holidays, and work late hours.
Working knowledge of basic food service, responsible alcohol service, drink recipes and garnishes, and point-of-sale systems.
Four years of work experience interacting with people in a positive environment.
Tolerance of all cultures.
Responsible Alcohol Awareness Training Certification or equivalent.
Ability to deal with intoxicated guests in a positive and safety-minded manner.

Responsibilities

Serve food courses and alcoholic beverages to guests.
Suggest and sell beverages and menu items, take orders, answer guest questions, make recommendations, and upsell liquors.
Welcome and acknowledge guests according to company standards and apply excellent guest-relations skills.
Use the point-of-sale system to accurately account for and process orders.
Request identification from guests who appear to be under 30 years of age.
Remove dirty glasses and dishes, including lifting or moving bus tubs weighing up to 25 pounds, and keep tables clean.
Maintain knowledge of liquor brands, beers, non-alcoholic selections, correct glassware, and garnishes at Grand Beach Hotel.
Follow the sexual harassment and hostile work environment policy in the Team Member handbook.
Report to work as scheduled in proper uniform and in accordance with personal appearance standards.
Follow hotel telephone etiquette, message, and call-handling procedures.
Complete special projects and other duties as assigned.
Promote teamwork and be polite, friendly, and helpful to guests, management, and fellow Team Members.
Execute emergency procedures and comply with safety regulations and procedures.
Attend appropriate hotel meetings and training sessions.
Maintain the cleanliness and condition of equipment and the work area.
Comply with hotel standards, policies, rules, uniform standards, and grooming standards.
Recycle whenever possible and remain current with hotel information and changes.