Oculus Bar - Bartender - OC

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

11d•Onsite

About The Position

Under the direction of the Asst. Beverage Manager, the Model Bartender is responsible for expediting guests' drink orders and mixing and serving beverages to guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. Promotes the lounge; acts as a brand ambassador; entertains and interacts with clientele and ensures the highest levels of guest service at all times. Mix of sales ability, positive upbeat attitude and image. All model bartenders must maintain the original mix as hired to maintain their status as a model: Sales Ability – team member must be able to focus and sell designed products as selected by management. This includes menu signature drinks, specials, specific holiday beverages or drinks, wines as selected by management and any other product that’s featured by Marketing. Positive Upbeat Attitude – team members are selected for their upbeat and positive attitude on hire. We require, in order to keep model job code, this attitude is maintained and continues daily. Image – team members are to enhance the company's objective to provide an entertaining environment through maintenance of visual appearance, according to department standards.

Requirements

High School Diploma or equivalent and one (1) year experience as a bar apprentice and/or bartender required.
Knowledge of all beverage functions to include: the mixing of drinks, the operation of all bar equipment, working knowledge of all restaurant functions.
Current or previous modeling and/or promotions experience within the last five (5) years required.
Must be able and willing to properly wear the assigned uniform or a special event costume.
Must demonstrate the ability to wear specifically designed clothing/uniform and costumes as needed with flair and techniques associated with modeling industry requirements; posture, gestures and movement.
If hired in a 24 hour outlet position, the Model Bartender must be available to work all shifts; to include Day, Swing and Grave shift.
Must be able to communicate effectively with guests in English while maintaining dialogue with all cultures and ethnicities while upholding a warm, positive and friendly persona at all times.

Nice To Haves

Previous experience working in a nightclub and/or entertainment venue highly preferred.
Previous experience in upscale gaming lounge and/or similar entertainment environment preferred.

Responsibilities

Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
Must adhere to the Seminole Tribe's Policies and Procedures.
Greets guests in a timely manner; requests primary beverage order.
Initiates conversation with guests, inquiring about their satisfaction with the lounge.
Anticipates guest needs, when possible, and provides extra items, drinks, and condiments to the table.
Expedites drink orders for each party quickly and accurately.
Serves refills upon request as well as follows up for additional beverage requirements.
Adheres to all responsible alcohol serving requirements as dictated by the state; requests identification from guest ordering alcohol when legal age is questionable.
Transports dishes to kitchen for washing and disposes of trash in designated receptacles.
Communicates with servers and managers regarding guest requests.
Follows proper check settlement control procedures.
Models designer apparel and accessories.
May be required to make several costume changes during the scheduled shift.
Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty.
Serves as Goodwill Ambassador, using finesse and good judgment.
Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and coordinating service requests.
Maintains a constant awareness of safety and accident prevention and immediately notifies the Supervisor if an accident does occur.
Informs Supervisor of any irregularities, guest complaints or other disputes, which cannot be readily resolved.
Assists the department head with the training/mentoring of new team members as requested.
Follows proper check settlement control procedures.
Might participate in a professional photo shoot.
Acts as a role model to all employees and always presents oneself as a credit to Seminole Gaming and encourages other team members to do the same.
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
Meets the attendance requirements of the position.
Performs other job duties as assigned.