Razzoos Bartender (44618)

M CROWD RESTAURANT GROUP•Concord, NC

5d•Onsite

About The Position

The Bartender provides prompt, friendly service while accurately preparing high quality alcoholic beverages and providing attentive food and drink service to guests. This role involves welcoming and greeting guests, informing them of specials and menu items, taking orders, preparing and serving drinks, managing guest liquor consumption, processing payments, and maintaining cleanliness of the bar area. The Bartender also answers the phone, reports equipment issues, and assists with restaurant operations as needed.

Requirements

Valid Food Handlers Certification
Valid Alcohol Service Certification
Must be 18 years of age or older
Minimum one year experience as a bartender
Working knowledge of beer, wine and liquor and common drink recipes
Must be authorized to work in the U.S
Able to communicate clearly and effectively with guests and team members
Strong customer service and communication skills
Ability to multitask and work efficiently in a fast paced environment
Ability to prepare beverages quickly and consistently
Ability to maintain clean and organized bar area
Ability to work effectively with peers and provide excellent guest service
Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system
Must be able to stand and walk for extended periods throughout the duration of the shift
Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
Team members are REQUIRED to use cut-resistant gloves when using a knife for cutting food or prepping fruit and vegetables.
Must be able to reach, bend, stoop, lift and carry up to 40 lbs. or more
Climb ladder when reaching for items that are on upper shelves

Nice To Haves

Basic understanding of bar operations, sanitation, and responsible alcohol service

Responsibilities

Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service
Inform guests of specials, promotions, menu items, ingredients, and menu changes
Take beverage/food orders from guests and beverage orders from servers
Prepare and serve alcoholic and non-alcoholic drinks consistent with the Company’s standard drink recipes
Learn the names and personally recognize regular guests
Record drink orders accurately and immediately after receipt into the register system
Conduct age verification for alcoholic service following ABC requirements and Company procedures at all times
Manage guest liquor consumption effectively and in accordance with ABC requirements and Company procedures
Accept guest payment, process credit card charges and make change (if applicable)
Wash and sterilize glassware
Prepare drink garnishments
Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
Clear and reset tables in bar area
Present drink/food menus, make recommendations and answer questions regarding beverages/food
Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
Receive and serve food orders to guests seated at the bar
Answer phone and provide superior guest service
Report all equipment problems and bar maintenance issues to restaurant manager
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director