Bartender

EOS Hospitality • Washington, DC

33d • Onsite

About The Position

Prepares various beverages for a full-service restaurant/bar and provides service to dining guests with a passion for elevating the guest service experience. This role involves greeting guests, taking orders, serving food and beverages according to company standards, and maintaining knowledge of all food, wine, beer, alcohol, and specialty cocktails. The Bartender is expected to utilize suggestive selling techniques to drive revenue, understand and communicate daily specials, and practice safe alcohol service, including recognizing intoxication and refusing service when necessary. Anticipating guest needs, personalizing experiences, and completing pre-shift preparations, side work, and closing tasks are also key aspects of the position. The role requires efficient and calm operation during peak times, maintaining cleanliness of work areas and equipment, processing payments accurately, and participating in daily staff and training meetings. Teamwork, knowledge of food allergies, and adherence to safety and security procedures are essential.

Requirements

• Ability to remain standing for up to 8 hours (100% of shift).
• Ability to remain in a standing or walking position for 90% of shift, given moderate rest breaks.
• Ability to regularly move and lift up to 50 lbs.
• Ability to lift items overhead.
• Ability to bend and reach frequently and repetitively during a shift.
• Ability to visibly survey property areas clearly.
• Ability to move up and down stairs.
• Ability to use repetitive manual dexterity.
• Ability to move quickly based on guest needs.
• Ability to communicate and exchange accurate information effectively, often in a public forum.
• Ability to read, write, speak, and understand English.
• Ability to complete satisfactory background check.
• Able/willing to work flexible hours based on business needs including both weekdays and weekends.
• Ability to furnish ME Liquor affidavit for state liquor requirements.
• Ability to furnish safe alcohol service training certificate requirements.
• 1+ Year bartending experience at a full-service bar.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Expresses a positive attitude and sincere enthusiasm for the role.
• Must know how to prioritize and respond in a timely fashion.
• Able to work under pressure, multi-task, and stay focused while remaining hospitable to guests at all times.
• Understanding of restaurant operations; food and beverage knowledge, steps of service, and cash management as it pertains to the selling of food and beverages.

Responsibilities

• Greet, direct, seat, and take food and beverage orders.
• Serve guests in accordance with company standards.
• Adhere to all beverage pour and recipe standards.
• Communicate inventory needs to the appropriate manager.
• Be knowledgeable of all food, wine, beer, alcohol, and specialty cocktails offered.
• Make wine pairing suggestions.
• Utilize suggestive selling methods to drive revenue growth.
• Understand and communicate daily specials and specialty menus to guests.
• Understand and practice safe serving practices related to alcohol service, including recognizing intoxication and refusing service.
• Consult with the Restaurant Manager when support is needed.
• Be perceptive, proactive, and engaging, anticipating guest needs and personalizing experiences.
• Complete pre-shift preparation such as preparing and stocking garnishes, pre-mix, and ice.
• Complete side work and closing tasks such as cleaning, sanitation of ice bins, and restocking.
• Operate efficiently and calmly during peak service times and high-stress situations.
• Seek assistance from leadership when needed to ensure guest satisfaction.
• Clean and maintain all working areas and equipment.
• Prepare and present the final bill to the guest for payment.
• Obtain settlement and process payments using the POS system.
• Reconcile cash, accurately charge credit cards, and make appropriate cash deposits at the end of the shift.
• Check out with the manager once the shift is complete.
• Practice cleanliness and safety in all dining areas, liquor and wine storage areas.
• Participate in daily staff meetings and department training meetings.
• Assist team members as needed to promote a positive teamwork environment.
• Practice conscious knowledge of food allergies and safety.
• Understand and practice all safety and security procedures.
• Escalate associate concerns to the Restaurant Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed