Bartender

Potomac Family Dining Group•Germantown, MD

12d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role includes preparing alcoholic and non-alcoholic beverages, serving guests, processing orders and payments, and maintaining a clean and organized bar. Bartenders may occasionally be scheduled to serve guests in Carside To-Go.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats, and pick up debris from the bar-area floor.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility throughout the entire shift.
Ability to transport glass racks and cases weighing up to 25 pounds, up to 15 times per shift.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance; ability to reach, bend, stoop, and kneel, and frequently lift as much as 50 pounds.
Ability to immerse hands in water frequently, approximately every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and promptly.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make suggestions about food, drinks, and specials.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present checks to bar patrons, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the computerized point-of-sale register system accurately and promptly.
Manage alcohol service in compliance with applicable state and federal laws and regulations, as well as company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go when scheduled.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Drive sales through suggestive selling and contribute to a positive guest experience and customer and community relationships.
Participate in Local Store Marketing to drive bar traffic and overall restaurant traffic.
Remove trash and garbage from the bar service area and take it to the dumpster.