Bartender- Campo

Faena Hotels and Residences LLC•Miami Beach, FL

6d•Onsite

About The Position

The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture.

Requirements

Ability to work a varied schedule that may include early morning, evening, night, and weekend shifts.
Ability to grasp, lift, move, or push goods on cart/truck weighing up to 100 pounds.
Ability to move safely in uneven terrain or in confined spaces.
Ability to see and respond dangerous to situations.
Requires mobility. Sense of smell, taste, touch, and sound. Eye/hand coordination and manual dexterity.
Remain in stationary position for 8 or more hours throughout work shift
Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.
Some of the work will occur in different locations of the hotel

Responsibilities

Take orders, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to Faena specifications.
Maintain stock, supplies and cleanliness of bar and equipment.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of service requirements for assigned function, including liquor brands, beers, non-alcoholic beverages, wines, champagnes, prices, glassware, ingredients, preparation methods, garnishes, group names, function types, attendance, scheduled hours of service, special requests, bar location, order of service, and VIPs.
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain complete knowledge of the Point of Sale system and manual systems.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Complete opening side duties, including checking quality and set up of bar stock and supplies, requisitioning supplies, transporting supplies, stocking ice, preparing garnishes, stocking glassware and paper supplies, preparing mixes, and checking the cleanliness and condition of the bar, blender, shaker, and other tools.
Greet guests and take their orders, utilizing suggestive/up-selling techniques.
Input orders into system; legibly document orders when system is down.
Ensure that all cash bar drink orders from Servers are accurately rung into the Point of Sale system or collect drink tickets before giving drinks to them.
Prepare all drink orders for guests according to specified recipes.
Provide club service for designated beverages.
Serve drinks to guests.
Collect drink tickets where specified.
Issue, open and serve wine/champagne bottles; collect payment/tickets where specified.
Prepare and serve cappuccino and espresso.
Remove soiled wares from bar top and tables and place in designated area.
Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time.
Ensure proper authorization for additional payments as required prior to replenishing.
Clearly communicate last call at designated closing time to guests and servers.
Prepare consumption report promptly according to specified procedures.
Present guest check and process payment. Adhere to all cash handling and credit policies/procedures.
Legibly complete bottle transfer slips and distribute accurately.
Legibly document designated items on the spill sheet.
Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
Use all chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing side duties, including wiping clean all surfaces of the bar, cleaning all bar equipment and tools, wiping down all bottles and surfaces, securing all liquors, beers, wines, coolers, cabinets and storage areas, and removing trash.
Complete all closing reports in the Point of Sale system.
Count bank at end of shift; complete designated cashier reports and drops receipts; secure bank.