Bartender

Potomac Family Dining Group•Pantops-Charlottesville, VA

About The Position

The Bartender primarily delivers superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role prepares and serves alcoholic and non-alcoholic beverages, interacts with guests, processes orders and payments, and helps maintain an organized bar area. The position may occasionally include serving guests in Carside To-Go.

Requirements

  • Must be at least 21 years old.
  • Prior bar service experience.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to perform the physical demands of the role, including standing and moving for extended periods, carrying service items, and lifting.
  • Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

  • ServeSafe Alcohol Certification is a plus.
  • Bilingual experience is a plus.
  • High school degree or GED preferred.

Responsibilities

  • Serve food and drinks to guests courteously and promptly.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make suggestions about food and drinks.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for drinks.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
  • Manage alcohol service according to applicable state and federal laws and regulations and company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in Carside To-Go.
  • Maintain a clean and organized work area.
  • Explain and demonstrate the use of Tabletop Electronic Devices to guests.
  • Drive sales using suggestive selling techniques and support guest experiences and customer and community relationships to increase visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area to the dumpster.
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