Bartender

OTG•Saint Paul, MN

12d•Onsite

About The Position

Bartenders at On the Go play a critical role in creating memorable guest experiences and bringing energy to the company’s concepts. In a fast-paced airport environment, they deliver exceptional hospitality, ensure guest satisfaction, follow OTG steps of service and standard operating procedures, and represent the OTG brand in every interaction. The role includes preparing drinks to OTG recipes, supporting high-volume service, assisting guests with menu choices and dietary needs, handling orders and payments, and working closely with teammates, Chefs, and Managers. Bartenders also help maintain clean, safe bar areas, monitor inventory and equipment, and report guest concerns or signs of intoxication to the Manager on Duty. The position requires open availability for schedules that may include early mornings, nights, weekends, holidays, and severe-weather days.

Requirements

1–2 years of prior bartending experience, with the ability to prepare cocktails and perform full bartending duties.
Strong understanding of restaurant and beverage steps of service.
Familiarity with basic beer, liquor, and wine.
Ability to stay organized and calm in a fast-paced environment.
Fluent and fully conversational in English.
Must become TIPS certified within 90 days of employment.
Must obtain ServeSafe Certification or equivalent within 30 days of employment.
Ability to lift up to 35 pounds and remain active throughout the shift, including standing, moving, bending, kneeling, and crouching.
Open availability for schedules that may include early mornings, nights, weekends, holidays, and severe-weather days.
Must meet local age requirements for serving alcohol where applicable.
Authorized to work in the United States.

Responsibilities

Deliver warm, memorable hospitality and follow OTG steps of service and standard operating procedures.
Guide guests through the menu, highlight items, make suggestions, and assist with dietary needs or allergies.
Anticipate guest needs and create a welcoming atmosphere.
Work with the team to keep the dining floor running smoothly and communicate effectively.
Handle orders, payments, and special requests accurately; follow OTG cash-handling and register policies.
Remain calm and organized in a high-volume environment.
Prepare drinks according to OTG recipes and deliver them in a timely manner.
Assist with moving and installing beer kegs, CO2 tanks, and soda guns.
Communicate with Chefs and Managers to ensure food is delivered to guests promptly.
Follow safety and sanitation regulations and keep bar areas clean.
Participate in required training sessions and team meetings.
Inform the leadership team about low inventory and equipment issues.
Notify the Manager on Duty of guest feedback or concerns and report signs of intoxication.
Complete additional tasks requested by the OTG leadership team.