Adventureland Park - J1 Student Bartender

Splish Splash Water Park•Altoona, IA

3d•Onsite

About The Position

Adventureland Park is seeking a J1 Student Bartender to join their team. This role focuses on providing excellent customer service and ensuring a positive guest experience by adhering to company policies, health regulations, and alcohol service guidelines. The Bartender will greet guests, present menus, take orders, serve food and beverages, and manage financial transactions using a Point of Sale system. Responsibilities also include maintaining a clean and stocked bar area, monitoring guest intoxication, and escalating any issues to leadership.

Requirements

Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to work until later hours of the night
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Ability to refrain from on-the-job consumption of alcohol
Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to positively engage with guests to promote sales and customer satisfaction
Ability to follow direction, multi-task, and work as part of a team as well as independently

Nice To Haves

1+ years of previous bartender experience highly desired but not required
Previous experience with alcoholic beverage serving and associated regulations would be helpful
Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire.
Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Previous experience with Point of Sale (POS) technology and PCI compliance a plus

Responsibilities

Greet guests in a friendly and professional manner as they approach the bar
Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
Maintain professional appearance and adhere to uniform standards
Present menus to guests and promote specials and/or specialty house drinks
Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
Efficiently operate restaurant equipment (e.g. telephone, juice machine, soda fountain, etc.)
Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
Periodically check on guests to ensure all needs and expectations are being met
Continuously monitor guests for potential intoxication and determine when alcohol service should cease
Adhere to all bar related TIPS safety training protocols
Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
Manage to-go orders and retrieve them from the kitchen, as needed
Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
All other duties assigned by leadership