Bartender
About The Position
Reporting to the Assistant Culinary & Dining Director, the Bartender is responsible for preparing and serving beverages and food in a friendly, courteous manner, and performing a variety of duties in and around the Brezza bar, dining area and kitchen in order to enhance the customers' experience, in accordance with the company’s mission and values. The bartender’s role includes providing warm, attentive beverage service in in all areas of the Brezza dining venue while ensuring a safe, welcoming, and enjoyable atmosphere for residents, family members, and guests. The bartender must provide excellent service ensuring level of service meets the Village On The Isle’s standards. The bartender respectfully interacts with all residents, family members, visitors, colleagues and staff. The bartender will assist leadership in motivating employees, instilling accountability, and achieving results to drive success in the position. This is a safety sensitive position.
Requirements
- High School Diploma/G.E.D. equivalent required.
- Strong sanitation habits.
- Ability to work independently while remaining part of the overall culinary/dining team.
- Strong customer service abilities; actively looks for ways to assist customers and team members.
- Ability to recognize when a problem has occurred and resolve or escalate to management as required.
- At least two years of relevant work experience required.
Nice To Haves
- Bartending or responsible alcohol-service certification is preferred or required to obtain within 6 months of employment.
- Basic point-of-sale and cash-handling knowledge preferred.
- Previous bartending or restaurant beverage-service experience preferred.
Responsibilities
- Greets residents and guests in a polite, positive manner; takes beverage and food orders.
- Answers questions about the menu and takes food orders.
- Explains how various menu items are prepared, describing ingredients, and cooking methods.
- Suggest any menu item.
- Submits food order into kitchen accurately utilizing a Point-of-Sale system
- Serves residents and guests in a friendly, efficient manner to maintain a pleasant dining experience.
- Checks on residents and guests periodically and attends to their needs.
- Performs clean-up duties after each shift; and, stocks bar and prepares for shift.
- Regular and reliable attendance is an essential function of this job.
- Assists in assigning specific jobs and spot checking to ensure standards are met.
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
- Encourage teamwork through cooperative interactions with co-workers and other departments.
- Responds to resident inquiries and resolves residents’ complaints or escalates as appropriate.
- Assists in supervising opening and closing procedures.
- Trains new employees as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
