Bartender

Sliders Restaurant Group•Plantsville, CT

19d•Onsite

About The Position

Responsible for meeting and exceeding the expectations of all guests visiting the restaurant. Expected to provide exceptional food and beverage service to all guests. Mixes and serves alcoholic and non-alcoholic drinks to guests of the bar, following standard and signature recipes and the company’s and local alcoholic beverage policies. Ability to maintain self-control in a fast paced atmosphere, with constant customer interaction.

Requirements

Must be at least 21 years of age.
Ability to learn Point of Sale system and basic guest service standards.
Have working knowledge of beer, wine and liquor and common drink recipes.
Possess basic math skills and have the ability to handle money and operate a cash register.
Be able to work in a standing position for long periods of time (up to 5 hours).
Be able to reach, bend, stoop and frequently lift up to 35 pounds.

Nice To Haves

Prior bartending experience preferred.

Responsibilities

Perform all opening and closing duties as appropriate.
Greet guests entering and exiting the restaurant in a friendly and courteous manner
Take beverage orders from guests and servers.
Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
Learns the names and personally recognize our regulars.
Check the identification of customers seated at the bar to ensure that they meet the minimum drinking age.
Record drink orders accurately and immediately after receipt into the register system.
Accept guest payment, process credit card charges and make change (if applicable).
Collecting all tips and placing them in the tip jar, where they will be evenly distributed between the bartenders and bar backs at the end of the shift.
Wash and sterilize glassware.
Regularly confirm that cooler temperatures meet company standards.
Change televisions channels to ensure customer satisfaction.
Prepare garnishes for drinks.
Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
Clear and reset tables in bar area.
Present drink menus, make recommendations and answer questions regarding beverages.
Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
Conform to acceptable attendance and punctuality standards as expressed in the Employee Handbook.
Responsible for replenishing cash drawers to the equivalent amount as reported before shift start.
Receive and serve food orders to guests seated at the bar.
Follow up with customers to ensure guest satisfaction.
Report all equipment problems, bar maintenance issues, and unsatisfactory customer experiences to restaurant manager.
Assist the restocking and replenishment of bar inventory and supplies.
Promptly and accurately receives telephone food orders.
Relays telephone messages to the manager.
Logs all food complaints and beverage waste in our customer complaint book.
Treats every customer & employee with courtesy & respect.
In the event a liquor order is received and a manager is not present, checks the invoice in comparison to goods received, and deposits taken.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.