Bartender

Potomac Family Dining Group•Prince Frederick, MD

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role includes preparing and serving alcoholic and non-alcoholic beverages, communicating with guests, processing orders and payments, and maintaining a clean and organized bar. The position may occasionally include serving Carside To-Go guests.

Requirements

  • Must be at least 21 years old.
  • Prior bar service experience.
  • Friendly and engaging demeanor.
  • Required reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to wipe down tables, table legs, and booth seats and pick up debris from the floor in the bar area.
  • Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
  • Mobility throughout the entire shift and ability to stand and exert fast-paced mobility for periods of up to four hours.
  • Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
  • Good sense of balance and ability to reach, bend, stoop, and kneel.
  • Ability to frequently lift as much as 50 pounds.
  • Ability to immerse hands in water frequently, approximately every five minutes throughout a shift.
  • Ability to speak clearly and listen attentively to guests and other team members.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED.

Responsibilities

  • Serve food and drinks to bar guests courteously and in a timely manner.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests to create a friendly and upbeat experience.
  • Greet guests, answer questions, and make suggestions about food and drinks.
  • Complete assigned opening and closing side work.
  • Prepare fruit and vegetable garnishes.
  • Present guest checks, make correct change, and complete credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen using the point-of-sale computerized register system accurately and promptly.
  • Manage alcohol service according to applicable state and federal laws and regulations, company policies, and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in Carside To-Go.
  • Maintain a clean and organized work area.
  • Explain and demonstrate how to use Tabletop Electronic Devices to guests.
  • Drive sales through suggestive selling, create a legendary customer experience, and develop customer and community relationships to increase guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant sales.
  • Remove trash and garbage from the bar service area to the dumpster.
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