Bartender

Bally's ChicagoBaton Rouge, LA
Onsite

About The Position

This role focuses on building guest relations, preparing drinks, handling transactions, maintaining cleanliness, and adhering to company policies. The bartender is responsible for creating a welcoming environment, ensuring accurate order fulfillment, managing cash, and restocking inventory. They must also be knowledgeable about alcohol limitations and company procedures, handle guest complaints effectively, and be able to work a flexible schedule including nights, weekends, and holidays. This job description is not exhaustive and duties may change.

Requirements

  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Responsibilities

  • Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
  • Prepare drinks correctly and promptly for guests.
  • Sell cigarettes and amenities to guests, accurately ringing orders, taking payments, and making change as necessary.
  • Understand and adhere to established cash handling procedures and policies.
  • Assist with cleaning the service and storage areas and restocking of inventory.
  • Appropriately use all bar equipment and point of sale systems.
  • Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
  • Keep work area in a clean and orderly manner.
  • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  • Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  • Perform other duties as assigned or reasonably requested by any member of management.
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