Bartender

Potomac Family Dining Group•Glen Allen, VA

About The Position

The Bartender is primarily responsible for providing bar guests with timely, accurate, and superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards. The role includes preparing alcoholic and non-alcoholic drinks, serving guests, processing orders and payments, maintaining the bar, and supporting sales and guest relationships. The Bartender may occasionally be scheduled to serve guests in Carside To-Go.

Requirements

  • Must be at least 21 years old.
  • Prior bar service experience.
  • Friendly and engaging demeanor.
  • Required reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to speak clearly and listen attentively to guests and other team members.
  • Ability to meet the physical demands of the role, including standing and moving for extended periods, lifting and carrying, and frequent bending, reaching, stooping, and kneeling.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED.

Responsibilities

  • Serve food and drinks to guests courteously and promptly.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests in a friendly and upbeat manner.
  • Greet guests, answer questions, and make suggestions about food, drinks, and promotions.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for drinks.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
  • Manage alcohol service in accordance with applicable state and federal laws and regulations and company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in Carside To-Go when scheduled.
  • Maintain a clean and organized work area.
  • Explain and demonstrate how to use Tabletop Electronic Devices to guests.
  • Drive sales through suggestive selling, guest experience, and customer and community relationships.
  • Participate in Local Store Marketing to increase bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area and take it to the dumpster.
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