Bartender

ASM Global•Highland Heights, KY

12d•Onsite

About The Position

Legends Global, the leader in privately managed public assembly facilities, is recruiting for part-time associates for Bartender team members in our Food & Beverage department at Truist Arena in Highland Heights, Kentucky. Our business is event based and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are “as needed” and we cannot offer employees consistent schedules or a guaranteed number of hours per week. This position is required to pass a credit & background check.

Requirements

Excellent communication skills.
Good with people.
Ability to handle high stress situations.
Ability to read and understand English.
Ability to work a flexible schedule including nights, weekends, and holidays.
High School diploma or G.E.D Or equivalent combination of education and experience preferred.
1-2 years serving experience.
TIPS or TEAM Certified.

Responsibilities

Be at work and in proper uniform according to scheduled time.
Follow instructions for each event as given by the Supervisor, Concession, Catering Manager.
Greets and speaks to all guests with enthusiasm and friendliness.
Serves alcoholic beverages in an appropriate manner consistent with company standards.
Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
Assist with collecting and returning of all bar equipment to include cups, glassware and serving pieces for each event.
Assist with preparing garnishes and specialty alcoholic beverages.
Assist with preparation and set-up of event room/space.
Prepare tables with place settings as instructed by Supervisor and/or Manager.
Attend pre-function meetings for briefing of event details.
Provides the highest level of service in accordance with our standards.
Identifies drink orders when ready and delivers items to tables in a timely manner.
Maintains a professional appearance at all times.
Communicates with food and beverage staff to ensure guest satisfaction.
Report any customer concerns and/or complaints to Manager or Supervisory.
Maintains professional relationships with all coworkers.
Follows checklists and standard operating procedures.
Maintains a safe, clean, organized, and stocked work area.
Maintains full knowledge of menus, recipes, and other pertinent information.
Constantly increasing knowledge of food, beverages, and other products and services.
Ensures that guests have a positive and memorable experience at each event.
Responsible for constant sanitation, organization, and proper food handling.
Prepares work area for either opening, mid-shift, or closing in accordance with company standards.
Breakdown tables and equipment after each event, returning equipment and service ware to proper storage location.
Punches clock in full uniform, ready to work, and no earlier than five minutes prior to shift.
Performs duties as assigned.