Bartender

Potomac Family Dining Group•Chambersburg, PA

12d

About The Position

The Bartender is primarily responsible for delivering superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role prepares and serves alcoholic and non-alcoholic beverages, takes and relays food orders, handles guest checks and payments, and maintains an organized bar area. The bartender may occasionally serve guests in Carside To-Go and participates in local store marketing to increase bar traffic and restaurant visits.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to speak clearly and listen attentively to guests and coworkers.
Ability to perform the physical demands of the role, including standing and moving at a fast pace, carrying service items, reaching, bending, stooping, kneeling, and frequently lifting up to 50 pounds.

Nice To Haves

ServeSafe Alcohol Certification.
Bi-lingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
Interact with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make food and drink suggestions.
Complete assigned opening and closing side work.
Prepare fruit and vegetable garnishes.
Present guest checks and provide correct change or complete credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations, and company and brand policies.
Help clear and reset the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate how to use Tabletop Electronic Devices.
Drive sales through suggestive selling, deliver a strong customer experience, and develop customer and community relationships to increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant sales.
Remove trash and garbage from the bar service area and take it to the dumpster.