Bartender

Potomac Family Dining Group•Harrisonburg, VA

12d•Onsite

About The Position

Customer-service-oriented position primarily responsible for delivering superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The bartender prepares and serves alcoholic and non-alcoholic beverages, takes and relays orders, processes payments, and maintains the bar area. The role may occasionally include serving guests in Carside To-Go.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tables, table legs, and booth seats, and pick up debris from the floor.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility throughout the entire shift.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, and kneel; frequently lift up to 50 pounds.
Frequent immersion of hands in water every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests in a courteous and timely manner.
Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system in a timely and accurate manner.
Manage alcohol service in accordance with applicable state and federal laws and regulations, as well as company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized work area.
Explain and demonstrate how to use Tabletop Electronic Devices to guests.
Drive sales through suggestive selling, customer service, and relationship-building with customers and the community.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area to the dumpster.