Bartender

Lotte Hotel Americas•Seattle, WA

13d•Onsite

About The Position

JOIN LOTTE LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our journey in Seattle and share a great story that pursues love, freedom, and life to move the hearts of our guests. We are seeking professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work. Reporting to the Food & Beverage Manager, the bartender oversees the running of the bar, provides a pleasant customer experience, making and serving drinks and serving food.

Requirements

High school diploma or its equivalent
Experience in food & beverage services
Excellent organizational and computer skills
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
Strong verbal and written communication skills in English
Ability to work independently and to partner with others to promote an environment of teamwork
Results oriented with the ability to be flexible and work well under pressure
Excellent interpersonal skills with strong written and verbal communication abilities
Ability to work a flexible schedule: weekends, holidays, PM, and overtime when needed
Extensive knowledge of drink recipes is vital to this role
Must possess basic computer skills
Must have excellent communication skills
Must be able to receive instructions and make reports with accuracy
Must show basic computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.)
Must be knowledgeable about applicable laws regarding the operation of hotels and restaurants
Washington State food handlers permit
MAST 12 beverage service permit

Nice To Haves

Bachelor’s degree or higher in related field preferred

Responsibilities

Oversees the running of the bar
Provides a pleasant customer experience
Making and serving drinks
Serving food
Preparing alcoholic or non-alcoholic beverages for bar and patrons
Interacting with customers, taking orders and serving snacks and drinks
Assessing bar customers' needs and preferences and making recommendations
Communicate inventory needs to managers and leads
Follow the company's brand standards and code of business conduct
Keep informed of the company's values and ideal conduct
Act accordingly
Pursue the operational goal by carrying out all assignments tasked by a senior employee
Attend necessary training sessions as required by a training manager in accordance with any training plans
Maintain positive and productive working relationships with other employees and departments
Adhere to hotel grooming standards at all times
Use professional and polished language in all written and oral communication
Lead with passion and enthusiasm with a commitment to excellence and a creative approach
Dedicated to creating personalized experiences and lasting memories for our guests
Ensure the implementation of the highest standards in guest service, constantly seek out ways to improve product and service as well as increase volumes and profits
Follow department policies, procedures and service standards
Follow all safety policies
Oversee for cleanliness, organization and housekeeping/maintenance standards
Stand for an extended period of time or for an entire work shift
Maintain proper posture while at the desk and work area
Enter and locate work-related information using computers and/or point of sale systems
Other duties as assigned
Maintain a close, cooperative relationship with other departments to guarantee effective communication
Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards
Supervise and maintain the availability, cleanliness and tidiness of items used in the department
Represent Lotte Hotel’s service standards to all customers and provide them with distinguished services
Respond to customer requests promptly and with accuracy
Predict customer needs and strive to resolve complaints
Maintain a high level of knowledge concerning hotel services in communicating with customers
Protect the privacy and security of guests and coworkers
Maintain confidentiality of proprietary materials and information
Follow company and department policies and procedures
Adhere to cash handling policies and procedures stipulated in the Cashier Bank Contract
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
Perform other reasonable job duties as requested by Supervisors