Bartender - City Experiences Chicago

Hornblower•Chicago, IL

1d•Onsite

About The Position

The Bartender mixes high-quality beverages, provides prompt and consistent service at guest and service bars, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline. This role involves providing exceptional hospitality, accurately following beverage recipes, and maintaining the cleanliness and safety of the bar area. The Bartender will also be responsible for charging guests, providing information about the cruise, and performing additional assigned duties.

Requirements

High School Diploma (or GED or High School Equivalence Certificate) required.
At least one (1) year of previous bartending experience required.
Must have comprehensive knowledge of beverage recipes.
Strong customer service, organization, and interpersonal skills.
Ability to maintain a high level of organization and be detailed oriented.
Ability to meet deadlines.
Ability to handle multiple tasks/projects at one time.
Ability to establish and maintain effective working relationships as required by job responsibility.
Ability to listen effectively, assess the situation, determine relevant issues, and suggest solutions.
Working knowledge of computer skills, including proficiency with Microsoft Office Suites.
Must be able to effectively understand and convey written and verbal information to coworkers and guests.
Maintain uniform and personal grooming in compliance with appearance standards.
Must be available for work nights, weekends, and on all major holidays.

Responsibilities

Provide exceptional hospitality to guests and coworkers.
Accurately follow recipes for all beverages and possess thorough knowledge of all beverage offerings and prices.
Provide prompt and consistent bar service to guests and servers throughout the cruise.
Set up and break down the bar, stocking and restocking according to prescribed par specifications.
Clean bar thoroughly in accordance with standard operating procedures.
Maintain the cleanliness and safety of the bar and all common areas and service stations.
Clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas.
Accurately charge guests for onboard purchases, enter orders into the point-of-sale system, collect payment, and return change.
Provide information to guests including beverage and food menu descriptions, entertainment options, cruise routes, and points of interest.
Perform additional job duties as assigned.