Bartender

Potomac Family Dining Group•Richmond, VA

About The Position

The Bartender is primarily responsible for providing bar guests with timely, accurate, and superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards. The role involves preparing and serving beverages, interacting with guests, processing orders and payments, following alcohol-service laws and company policies, and maintaining a clean and organized bar area. The position may occasionally include serving guests in Carside To-Go.

Requirements

  • Must be at least 21 years old.
  • Prior bar service experience.
  • Friendly and engaging demeanor.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED.

Responsibilities

  • Serve food and drinks to guests courteously and in a timely manner.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests to create a friendly and upbeat experience.
  • Greet guests, answer questions, and make suggestions about food and drinks.
  • Complete assigned opening and closing side work.
  • Prepare fruit and vegetable garnishes.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the point-of-sale computerized register system accurately and promptly.
  • Manage alcohol service in accordance with state and federal laws and regulations, as well as company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in Carside To-Go.
  • Maintain a clean and organized work area.
  • Explain and demonstrate the use of Tabletop Electronic Devices to guests.
  • Drive sales using suggestive-selling techniques and build customer and community relationships to increase guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant sales.
  • Remove trash and garbage from the bar service area to the dumpster.
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