Bartender - Full Time

COMMONWEALTH LODGING MANAGEMENT LLC•Glen Allen, VA

2d•$65,000 - $70,000•Onsite

About The Position

The Bartender position is a full-time role responsible for providing excellent guest service, preparing drink orders, and maintaining a clean and organized bar area. This role requires knowledge of hotel services, menu items, and state liquor regulations. The bartender will also assist with inventories, handle payments, and respond to emergencies, ensuring adherence to all hotel and company policies and brand standards.

Requirements

Minimum of 21 years of age to serve alcoholic beverages.
Exert physical effort in lifting and transporting at least 50 pounds.
Push or pull carts and other equipment up to 150 pounds.
Endure various physical movements throughout the work areas.
Work environment includes restaurant, and all areas of the hotel.
Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
Must be able to stand and exert well paced mobility for up to 8 hours in length.
Employees must wear flat, closed toe nonslip shoes.
High School Graduate or General Education Degree (GED) or Work Equivalent.
Certification in an alcohol awareness program.
Computer skills required.
Good understanding of the English language and communication skills both written and verbal.

Nice To Haves

Familiarity with Microsoft Office.
Experience with food & beverage point of sale system is preferred.
A minimum of 1 to 2 years of experience in food and beverage is preferred.
Previous cash handling experience is preferred.
Previous training in liquor, wine and food service.
Prefer previous guest customer relations training.

Responsibilities

Be in proper uniform, with a nametag.
Maintain positive guest relations and guest confidentiality.
Resolve guest complaints to ensure guest satisfaction.
Greet guests and take their orders (food and beverage), utilizing suggestive up selling techniques.
Maintain knowledge of all hotel features/services, hours of operation, special packages and promotions, daily house count and expected arrivals and departures and scheduled daily group activities.
Maintain knowledge of correct maintenance and use of equipment.
Use equipment only as intended.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Prepare all drink orders for guests according to outlet recipes.
Assist Barbacks and Cocktail Servers in their job functions to ensure smooth and efficient service to guests.
Prepare consumption report promptly according to specified procedures.
Legibly complete bottle transfer slips and distribute accurately.
Legibly document designated items on the spill sheet.
Use all chemicals in accordance with OSHA regulations and hotel requirements.
Maintain knowledge of all menu items, liquor brands, beers and nonalcoholic selections available in the assigned outlet.
Maintain knowledge of the characteristics and description of every wine, champagne by the glass and major wines on the wine list.
Maintain knowledge of the designated glassware, ingredients, preparation method and garnishes for each drink.
Maintain knowledge of table, seat, station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet.
Assist with weekly, monthly, quarterly inventories.
Obtain method of payment from guests (credit or cash) and maintain and secure a cash bank to perform job functions.
Process all payments according to established hotel requirements, and Commonwealth Lodging Management cash handling S.O.P.’s.
Assist in handling emergencies to protect our guests and associates and preserve the building and its systems during the emergency.
Act as quickly and responsibly as possible to return the building to its normal operating status.
Complete opening, closing and side duties as assigned.
Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures.
Responsible for knowing and abiding by the brand standards, policies and procedures.